Frequently Asked Questions
We're Here to Help
Have questions about our services? Below are answers to some of the questions we receive most often. If you don't see the information you're looking for, we'd be happy to answer your questions during a complimentary consultation.
Are you insured?
Yes. Ever Home Care carries appropriate business insurance to help protect both our clients and our team. Your home and peace of mind are our top priorities.
Do I need to sign a long-term contract?
No. We believe in flexibility. Whether you need a one-time visit, occasional assistance, or ongoing support, we'll create a service plan that works best for you.
Do you offer complimentary consultations?
Absolutely. We begin every client relationship with a complimentary consultation to learn about your needs, answer your questions, and recommend the services that best fit your lifestyle. There is no obligation to move forward.
Do you help seniors?
Yes. We proudly support seniors who wish to remain safe, comfortable, and independent in their own homes. Our services are non-medical and designed to provide practical assistance, companionship, and peace of mind for both clients and their families.
Can you check on my home while I'm travelling?
Yes. Our Vacation Home Check service includes scheduled home inspections, security checks, mail and package collection, plant care, and monitoring for potential issues such as leaks or storm damage. We can also provide updates after each visit for added peace of mind.
Can I customize the services I receive?
Absolutely. Every client has different needs, which is why we create personalized service plans. You can choose one service or combine multiple services into a plan that works best for you.
What areas do you serve?
We proudly serve homeowners and families throughout:
Milton
Oakville
Burlington
If you're located nearby, please contact us—we're happy to discuss whether we can accommodate your location.
How often can services be scheduled?
We offer flexible scheduling to fit your needs. Services can be arranged as:
One-time visits
Weekly visits
Bi-weekly visits
Monthly visits
Seasonal visits
Vacation home monitoring
Customized schedules
What types of payments do you accept?
We accept a variety of convenient payment methods. Payment details will be discussed during your consultation.
How do I get started?
Getting started is easy.
Simply contact us by phone or email to schedule your complimentary consultation. We'll discuss your needs, answer your questions, and create a personalized plan designed specifically for you.
Still Have Questions?
We're always happy to help.
If you have additional questions or would like to learn more about our services, please don't hesitate to contact us.